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Contact Our Team

The University of Calgary is committed to providing high quality professional service, in-person, on the phone or “on-line”. The Dedicated staff at our Service Stop Centre is available to provide confidential, accurate and timely assistance either in-person, or over the phone.

Our online tool - Ask the Rock - will answer many of your general questions about the U of C at your convenience "24/7/365". Contact information and links for other student resources are also listed on this page.

Service Stop Information

in In Person Service

For information on wait times click here

Drop in for information, help and assistance with admission, registration, fees, financial aid or just general questions about the university.

MacKimmie Library Block (MLB) Lobby
Hours - 9:30 am - 4:30 pm - M,T,W,F
10:00 am - 4:30 pm - R

Note: New service tickets will not be generated after 4:00 p.m. and may stop being generated prior to 4:00 p.m. if service demands are high.


Campus Map

ph Call-in Service

Call us for information, help and assistance with admission, registration, fees, financial aid or just general questions about the university.
Mon - Fri, 09:30 – 16:30 hrs

Phone: +1 (403) 210-ROCK (7625)

r Ask the Rock

The Rock is U of C's online searchable database of frequently, and sometime infrequently, asked questions with answers and never sleeps, so it is always available to respond to your questions.

e Mailing / Local Address

Enrolment Services
McKimmie Library Block (MLB 117)
2500 University Drive NW
Calgary, Alberta, Canada
T2N 1N4

The University of Calgary is in the Mountain time zone and observes daylight savings time.

Additional Assistance

Counselling Centre
Personal counselling, career development, & academic skills acquisition.
Phone: +1 (403) 220-5893
Fax: +1 (403) 284-0069

Disability Resource Centre
Services & assistance for students with disabilities
Phone: +1 (403) 220-8237
TTY: +1 (403) 220-2823
Fax: +1 (403) 210-1063
Email: jusmith@ucalgary.ca


The Centre for International Students and Study Abroad (International Student Centre)
Services & assistance for international students & those going abroad.
Phone: +1 (403) 220-5581
Fax: +1 (403) 289-4409
Email: cissa@ucalgary.ca


Residence Services
On-campus, family, conference & short term housing
Phone: +1 (403) 220-3210
Fax: +1 (403) 282-8443
Email: residence@ucalgary.ca

University Health Services
Physicians, nurses, chiropractors, massage therapists
Phone: +1 (403) 220-5765

Campus Security
U of C Safety, Security and ID card production
(24 hours, 7 days a week)
Phone: +1 (403) 220-5333
Fax: +1 (403) 282-2765
SAFEWALK: +1 (403) 220-5333

Co-Curricular Record